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SOC 24/7/365 Continuous Defense

Managed MXDR / SOC 24/7

Continuous 24/7/365 threat telemetry ingestion, MITRE ATT&CK proactive adversary hunting, and 15-minute surgical containment across hybrid enterprises.

MITRE ATT&CK Aligned 15-Min Surgical SLA NBC Compliance Ready 24/7 Phnom Penh SOC
< 15 Mins
Critical Triage SLA
24/7/365
Continuous Human & AI SOC
99.9%
Alert Noise Reduction
Managed MXDR / SOC 24/7
Managed Detection & Response (MXDR)
Managed MXDR / SOC 24/7

Certified cybersecurity engineering with rapid deployment and 24/7 localized SLA assurance.

Request Sizing & Proposal
Executive Service Architecture Overview
Operational framework, engineering methodology, and business outcome guarantees
Production Ready

Our 24/7 Managed Extended Detection and Response (MXDR) and Security Operations Center (SOC) provides continuous defense for enterprise digital assets. Powered by agentic AI automation and staffed by certified SOC analysts, we ingest telemetry across endpoints, firewalls, identity providers, and multi-cloud infrastructure to detect, triage, and eradicate adversarial activity before damage occurs.

Core Capabilities

Architectural Capabilities & Features

Engineered to defend mission-critical workloads, satisfy NBC regulations, and eliminate attack vectors.

Inquire About Scope
Cross-Layer Telemetry Ingestion

Normalizes and correlates high-velocity security event streams across endpoints, firewalls, identity providers (AD, Okta), and multi-cloud fabrics (AWS, Azure).

EDR / XDR Cloud SIEM Syslog Ingestion Zero Footprint
Autonomous AI-Assisted Triage & SOCGPT

Combines generative AI heuristics with Tier 1-3 certified security analysts to eliminate alert fatigue, suppress false positives, and isolate high-severity attack chains.

SOCGPT Engine Noise Suppression Kill Chain Mapping Behavioral AI
Zero-Delay Surgical Containment

Instant programmatic execution enabling immediate host quarantine, memory process termination, malicious hash revocation, and compromised account lockdown.

API Host Isolation Process Kill Credential Revoke Sub-15m Containment
Continuous Proactive Threat Hunting

Senior threat hunters actively search across corporate environments for stealthy dwell-time adversaries, living-off-the-land binaries (LOLBins), and zero-day indicators.

MITRE Matrix LOLBins Defense IOC Sweep Dark Web Intel
NBC Regulatory & Compliance Assurance

Automated audit logs and structured compliance documentation engineered specifically for National Bank of Cambodia (NBC) cybersecurity guidelines, ISO 27001, and PCI-DSS.

NBC Prakas PCI-DSS 4.0 ISO/IEC 27001 Audit Dossiers
Executive Briefings & Security Posture Reviews

Monthly strategic sessions detailing Mean Time to Detect (MTTD), Mean Time to Respond (MTTR), vulnerability exposure trends, and prescriptive engineering guidance.

MTTD / MTTR Risk Burn-Down C-Suite Reporting Posture Hardening
Operational Methodology

4-Phase Service Delivery Lifecycle

From scoping to continuous defense, every stage follows strict SOPs and verified SLA milestones.

01
Sensor Deployment & Telemetry Ingestion

Rapid deployment of lightweight XDR sensors, cloud connectors, and API syslog forwarders with zero disruption to daily business operations.

Key Deliverables:
Architecture Scoping
Agent Push Deployment
Baseline Normalization
02
24/7 Live Monitoring & AI Behavioral Correlation

Round-the-clock event stream ingestion by certified SOC analysts backed by real-time behavioral machine learning and threat intelligence feeds.

Key Deliverables:
Continuous Alert Ingestion
IOC Correlation
False-Positive Elimination
03
High-Priority Triage & Active Containment

Instant alert verification, analyst-led war room mobilization, and targeted isolation of compromised nodes within our guaranteed 15-minute SLA.

Key Deliverables:
Surgical Host Isolation
Forensic Artifact Capture
Reverse Shell Neutralization
04
Root-Cause Forensics & Rule Hardening

Post-incident timeline reconstruction, executive incident reporting, firewall policy tuning, and custom detection rule development to prevent recurrence.

Key Deliverables:
Incident Technical Dossier
SIEM Rule Hardening
Executive Debrief
Service Level Agreement

Service Tiers & SLA Commitment

Select the coverage model that aligns with your operational risk tolerance and regulatory mandates.

Essential Operations

Standard SOC (8x5)

Response SLA: < 60 Minutes (Critical)
Coverage: 8 Hours x 5 Days (Business Hours)
Proactive Hunting: Monthly IOC Sweeps
Included Deliverables:
Standard SIEM & XDR Monitoring
Business Hours Analyst Support
Monthly Vulnerability Summary
Email & Web Portal Ticketing
NBC General Compliance Reporting
Select Standard SOC (8x5)
Tier-1 Banks & Critical Infra

Enterprise Mission-Critical

Response SLA: < 15 Minutes (Guaranteed)
Coverage: 24/7/365 Dedicated Senior Pod
Proactive Hunting: Continuous Active Threat Hunting
Included Deliverables:
Dedicated Lead Incident Commander
Guaranteed 15-Minute Critical Triage SLA
Unlimited Emergency IR Retainer Calls
Quarterly Executive Board Threat Briefings
Annual Red Team Tabletop Exercise Included
Select Enterprise Mission-Critical
Technology Integrations
Supported Platforms & Telemetry Fabrics
ESET Protect Enterprise Safetica DLP Microsoft Sentinel Splunk Enterprise CrowdStrike Falcon AWS GuardDuty Palo Alto Networks Fortinet FortiGate
Questions & Answers

Frequently Asked Enterprise Questions

Essential technical context for CISOs, security engineers, and IT directors.

Standard onboarding for cloud and hybrid enterprise environments typically takes between 3 to 7 business days, including sensor deployment, log connector configuration, and baseline behavioral tuning.

Yes. Our Managed SOC processes, telemetry retention periods, SLA guarantees, and audit reporting are specifically aligned with the NBC Prakas on Cybersecurity Risk Management for financial institutions.

Absolutely. Our platform is vendor-agnostic and features pre-built integrations with major enterprise vendors including ESET, Safetica, Microsoft 365 / Sentinel, Palo Alto, Fortinet, Cisco, and cloud providers.
Priority Engagement

Request Service Sizing & Scope Proposal

Connect directly with an ELITECH Senior Cybersecurity Architect. We will assess your environment sizing, estimate SLA parameters, and prepare a formal technical dossier.

1-Hour Initial Contact Fast-track routing to certified security engineers.
Strict Mutual NDA Your infrastructure telemetry and IP scope remain strictly confidential.
NBC Compliance Alignment Tailored specifically to Cambodian regulatory standards.

Your inquiry is protected by 256-bit encryption. We never share customer telemetry.

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